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How petir178 Handles Your Account Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we keep it, and how long it stays.

DANA, OVO, GoPay data handled separatelyAccount access protected at every stepData requests answered via live supportRetention period clearly defined per data typeAvailable where local law permits
petir178 How petir178 Handles Your Account Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Support Open the live chat window from your account dashboard at any time. Our team can take a data access or deletion request directly and confirm the next steps for your account.
Email Privacy Request Send your written request to our support email address listed in your account settings. Include your registered wallet type — DANA, OVO, or GoPay — so we can locate your records faster.
Account Settings Panel Some data preferences, including marketing contact opt-outs and session history, can be managed directly from the privacy section inside your account settings without contacting support.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

Wallet Data Security

Your DANA, OVO, and GoPay account numbers are stored in encrypted form. We never display full wallet numbers in your account dashboard or transmit them in plain text through any channel.

Cookie and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method. No third-party advertising cookies are placed without your prior consent through the cookie preference panel.

Account Access and OTP

Every login triggers an OTP verification step to your registered mobile number. If we detect a new device or an unusual location, access is held until you confirm the one-time code sent to your phone.

Retention and Deletion Rights

Non-transactional profile data is removed within a reasonable period after account closure on request. Transaction records tied to DANA, OVO, or GoPay payments are retained only as long as applicable rules in your eligible region require.

What You Want to Know About Your Privacy

These are the questions we hear most often about how petir178 handles account and payment data. If your question is not here, our live support team can walk you through the specifics of your own account.

We collect your name, contact details, and your chosen wallet type — DANA, OVO, or GoPay. We use this to verify your account and process your transactions correctly. No extra data is collected beyond what your account needs to function.

We do not sell or share your wallet details with third parties for marketing purposes. Wallet data is shared only where necessary to process a transaction or where required by applicable rules in your eligible region.

Non-transactional profile data can be removed on request after closure. Transaction records linked to DANA, OVO, or GoPay are retained for the period required by financial record obligations in applicable eligible regions.

Open a live chat session or send an email through your account settings. Include your registered wallet type so our team can locate your records. We will confirm the outcome of your request in writing.

We use session cookies for login continuity and functional cookies for payment method memory. You can manage your cookie preferences from the panel in your account settings. Disabling functional cookies may affect how your wallet options display.

Yes. The same encryption and OTP login verification applies whether you access the platform from a mobile browser or a desktop. Every new device triggers a confirmation step before your account session is opened.